Terms and conditions
General
The following terms and conditions apply to all sections and pages under the 4c-trading.com website and, where relevant, to other services provided by us. Additional terms and conditions may also apply to other services provided by us and these are set out below and/or will be explained or made available to you if you use these services.
Please read these terms and conditions carefully. They govern our relationship with you in relation to this website. By using or accessing any part of this website you will be deemed to have accepted these terms in full. If you do not accept these terms and conditions please do not continue to use this website.
We may modify these terms and conditions by posting an updated copy of them on this website from time to time. You should check this website from time to time to review the current terms and conditions. By continuing to use this website you agree to the amended terms and conditions.
Information about us
We are 4C-Trading, a limited company registered in Belgium under the name Solfin Consulting SRL. You can contact us by e-mail at contact@4c-trading.com
The website to which these terms and condition apply and for which we are responsible is www.4c-trading.com and all related micro-sites. This website has not been approved by the FCA or by any financial regulatory authority of any other state or jurisdiction.
Your use of this website and our intellectual property rights.
All tools and information available on this website and on our channels are provided as a products and may not be used for commercial purposes of any kind without our prior written consent. For the avoidance of doubt, the use of this website by advisers seeking information to assist clients is not considered to be commercial or quasi commercial use. Written requests to use the information available on this website for commercial purposes may be submitted via email to contact@4c-trading.com.
We retain the right, without any obligation, to modify, update, withdraw or deny access to this website at any time and without notice. If the need arises, we may suspend access to this website or close it down indefinitely.
Unless otherwise stated we own the copyright and any other intellectual property rights in all material on this website and in our publications (or are licensed to use the same). Materials include, but are not limited to, the design, layout, look, appearance, graphics and documents on this website, as well as other content such as articles and other text.
All downloadable information materials on this site are our complete property. Under the terms of this licence you must not alter, transform, or build upon these materials, use these materials for commercial use and you must identify the Money Advice Service as the author of these materials.
You certify that your information given are correct and accept if necessary investigation on them by us.
In addition, your use of our advice and are subject to the following additional provisions:
1. You shall not use and/or display extracts from the Reports in a context from which it may be reasonably inferred that:
- 4c-trading.com is promoting or recommending your argument, opinion, or point of view;
- your opinions or the views that you promote are the same or similar to those of the 4c-trading.com;
- 4c-trading.com is endorsing or recommending you or your goods or services; or d. 4c-trading.com is affiliated in any way with you.
2. You shall not make any addition to, deletion from, alteration or adaption of the Reports (by selectively using extracts of the Reports or otherwise) that would distort the Reports (or give a reader of your work a distorted impression of the totality of the Reports) or otherwise affect the reputation of the Money Advice Service;
3. You shall always attribute any extracts of the Reports you use in your work to 4c-trading.com
4. You shall not use extracts of the Reports in a work, or in part of a group of works which:
- promotes any form of illegal activity;
- could be reasonably considered by 4c-trading.com as defamatory;
Our liability to you
This website, our publications, telephone, face-to-face and web-chat services are here to help you regarding general information and not personal one.
Whilst we try to ensure that the information on this website, in associated publications and the advice given by our recommendations and analysts is current and correct no undertaking, representation, warranty or other assurance, express or implied, is made or given by or on behalf of 4C-trading or any of our partners, employees, agents or analysts or any other person as to the reliability, accuracy or completeness of the information, opinions, advertising, data or other materials contained on this website or the advice given by our recommendations and analysts and no responsibility or liability is accepted by any of them for any such information, opinions, advertising or data. We give only general information and nothing more.
We are not liable for any damages (including, for example, damages for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or inability to use: 4C-trading website, bots, associated publications, the advice given by our advisers or any material contained in them, or from any action or decision taken as a result of using this website, associated publications, or general information. These terms and conditions do not exclude or limit our liability (if any) to you for:
- Personal injury or death resulting from our negligence
- Fraud and fraudulent misrepresentation, or
- Any matter for which it would be illegal for us to exclude or to attempt to exclude our liability.
- You acknowledge that you have access to and know how to use the software we offer from your country of residence.
Availability of this website
Whilst we try to ensure that this website is available 24 hours a day we are not liable if, for any reason, the site is unavailable for any period of time.
We make no warranty that this website is free from defects, viruses or anything else which may be harmful or destructive or that any defects and viruses that do arise will be corrected. We do not guarantee that this website will be compatible with all or any hardware and software that you may use.
We do not control other websites linked to or from this website and we are not responsible for the contents of them, or any changes or updates to such websites. We are not responsible for webcasting or any other form of transmission received from any other websites.
Information on this website
4C-Trading is not regulated by the Financial Conduct Authority and 4C-Trading does not provide a regulated service.
The information and tools that 4C-Trading provides are generic and should be of general assistance to you in managing your finances. However, the money advice and bots service cannot recommend specific financial products and always recommends that you seek further information from an independent financial adviser, and/or further information from the providers of specific financial products. “You connect your API to our platform” it’s your decision.
Please note that the tools of 4C-Trading are not and can never be a substitute for you thinking about your own circumstances and priorities.
You should not buy, sell or change the terms of a product purely on the basis of any resources on the website. If you need regulated financial advice, consult a professional financial adviser.
Whilst we try to ensure the information contained on the website is accurate and up to date, we cannot be responsible for any inaccuracies in the information. We are under no responsibility to provide you with access to any additional information or to update this website, even if inaccuracies become apparent.
No person, especially those who do not have professional experience in matters relating to investments, may rely on the contents of this website. Retail investors should not enter this website, rely on or act upon its contents. No responsibility is accepted by us or any of our partners for any action taken on the basis of the content of this website (to the extent permitted by applicable laws/regulatory rules). Our liability to you as explained above remains unaffected by this.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: contact@4c-trading.com
Prohibitions on your use of this website
You may not use this website for any purpose that is unlawful or prohibited by these terms and conditions. In particular, but not exclusively you are prohibited from posting or transmitting to or from this website any material:
That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience
For which you have not obtained all necessary licences and/or approvals
Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the intellectual property rights of any third party, in any country in the world, or
Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
We shall fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of this section.
The General Data Protection Regulation (GDPR)
4C-Trading technically processes the CLIENT’s data only to provide the Service, to the exclusion of any other use, for the benefit of 4C-Trading or third parties. In accordance with the GDPR, personal data are stored and processed by 4C-Trading (and its subcontractor) on servers located exclusively secure and are not subject to any transfer.
4C-Trading undertakes to ensure the security and protection of the confidentiality of the CLIENT’s personal data in order to prevent it from being distorted, damaged or communicated to unauthorised third parties. 4C-Trading undertakes to ensure, and to ensure that any technical service provider responsible for the implementation of the Service, in particular the Platform acting as a subcontractor of 4C-Trading, complies with the strictest confidentiality and security in the process of processing, storing and safeguarding the CLIENT’s personal data, in accordance with good practice, in strict compliance with the GDPR and in accordance with the provisions of the Contract.
In accordance with art. 33.2 of EU Regulation 2016/679, 4c-Trading undertakes to inform the CLIENT without delay of any “violation” of personal data (unauthorized access, unauthorized copying, corruption of personal data files, etc.) of which he is aware, at the CLIENT’s expense to inform (i) the supervisory authority on which it depends, and (ii) when this violation “is likely to occur to create a high risk to rights and freedoms”, the persons concerned.
If the customer wishes to delete or ask his personal data from 4C trading, he can request it directly via contact@4c-trading.com. The Client’s personal data are kept for a period of 10 years after the end of his subscription or from the last contact with 4c trading if the client doesn’t subscribe.
Payment Policy
Your instruction
Providing an instruction to pay by instalment by this method does not on its own constitute an agreement between you and 4C-Trading. A contract will only come into being when separate conditions for the provision of the service, here the general 4C-trading terms and conditions, are validate.
By providing the recurring card payment instruction, you are agreeing to pay a recurring subscription on agreed dates. 4C-Trading payment service provider (PSP) facilitates this process and manages the collection of your payments. The payment will normally reach 4C-Trading account within 5 days, but the system continues to validate your account the time of the effective transfer.
Should the card provider decline payment, our PSP will attempt to collect the payment in 3 working days and will send an email to the cardholder to confirm this action. 4C-Trading is not obliged to bring this to your attention. If you fail to receive a payment confirmation email, you should, in the first instance, check with your card provider that payment has been processed through your account
Overpayments and refunds
If an overpayment is made, the credit balance arising may be refund on the users account (whether arising from tuition, accommodation fees, or any other legitimate charge). Applications for a refund in case of overpayment should be submitted to contact@4c-trading.com
If there is no other debt or outstanding invoice, the credit balance will be refunded in accordance with the 4C-trading’s normal procedures, as follows: –
Refunds, if applicable, will only be made to the debit/credit card used for the original transaction. If, at the time of the refund, the card has expired or the account closed, documentary evidence will be required from the card holder before the refund can be made.
Privacy and data protection
4C-trading provides this online payment facility as a service to you and is committed to respecting and protecting your privacy.
We will only use information entered on this site for the following purposes:
- Administration of your payment and maintenance of your account with us, including the issue of receipts by e-mail and the administration of overpayments and refunds.
- Prevention of fraud
Occasionally, we may need to share your information with other organisations to fulfil the above purposes. We will not otherwise sell, licence, or trade your personal information to others. We do not provide your personal information to direct marketing companies.
By using this facility, you consent to the collection and use of your personal information as detailed above. The processing of personal data is regulated by GDPR.
Security
All payment details which are entered through this facility are used by a third-party payment. 4C-trading does not collect the payment directly from the payer; the payment is collected by our Payment Service Provider. Communications to and from the Payment Service Provider’s site are protected.
4C-Trading shall not be liable for any failure of the User or third-party making payment of fees to properly protect data from being seen on their screen by other persons, or otherwise obtained by such other persons during the online payment process. Furthermore 4C-Trading shall not be liable for any omission to provide accurate information during the online payment process.
Periodicity & Recurring removal
The recurring payment will be done at the current subscription end period for the same amount and for the same subscription level (pack and period) than your current period.
You can remove the recurring payment option at any time by following the process below:
- Login to your account at https://4c-trading.com/my-account
- Click on “My Subscription”.
- Click on “View” to see the details of your subscription.
You can disable recurring payments by clicking on the “Auto-renew” switch button.
